4.9 Stars – Based on 1086 User Reviews

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Ferroli Gas Heater Reviews

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Happy with the services that is provided by Homeone. They came down to diagnose the issue and give a very detail report on what is the issue with my gas heater. Diagnose the gas heater today and replace it on the next day. Suprise they are so fast. The team (Sharif and Faisal) did a good job in doing the installation of the Gas Heater. Took 3 hours and everything is done.
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Patrick Teo Avatar
Patrick Teo
24 Sep 2024
I recently had a gas water heater installed by them, and I was very pleased with the entire experience. From the initial inquiry to the completion of the installation, the service was outstanding. A special thanks to Judy, who arranged the appointment. She was incredibly helpful and responsive throughout the process—answering all my questions, providing a detailed quote, and ensuring everything went smoothly. The installation itself was handled by two technicians, Rubel & Singh. They were friendly, efficient, and know what they were doing. The installation was completed on time, and they also explained the operation of the new heater, and ensuring I was comfortable with everything before they left. Overall, I’m very impressed with the quality of service provided by Homeone and highly recommend them to anyone needing gas water heater installation. Excellent job!
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Jenny Goh Avatar
Jenny Goh
20 Sep 2024
I’m very impressed with Homeone service from the beginning of inquiry to replacing my toilet heaters and reinstating the false ceiling. Appreciate Judy that she is efficient to answer every single questions of mine and even provide additonal details instantly. She has excellent product knowlege which helps to make us understand the issues better. Big thanks to the service team, Muthu, Dharma, Rubel and Younus no how they delivered the top notch service in cutting the false ceiling, dismantle n reinstall two heaters within the stipulated time. They also help tidy up after the job done. Thanks to both Sharif and Faisal for reinstating the false ceiling, making sure of ceiling structure and paint work done according to my request. Great team n great job!
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Jimmy Tan Avatar
Jimmy Tan
20 Sep 2024
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Mr Baskar from Homeone came over for replacement of our current water heater. He arrived on time, reviewed the current setup and provided smooth, hassle free installation. Work wrapped up on time including disposal of current heater. Professional, Easy communication, Hassle free work. Highly recommended!
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Prakash Kaul Avatar
Prakash Kaul
13 Sep 2024
Excellent service from Homeone for replacement of our gas water heaters and piping. Knowledgeable, professional and easy to communicate with. Thameen, Baskar and Tarikul who did the installation were friendly and their work was fast and efficient and with minimal disruption to the other areas in my home.
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Graham Douglas Avatar
Graham Douglas
27 Aug 2024
Satisfied with the service and professionalism from the team including Bryan and Hasan. Hasan provided a very detailed explanation as to what was wrong with my previous gas water heater and did the installation for the new one thoroughly.
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Subhana Huq Avatar
Subhana Huq
27 Aug 2024
Engaged Homeone to check and replace my faulty gas heater improperly installed by the agent for Rinnai. These two technicians on site installing and dismantling everything properly. If I recall correctly their names Rubel and Singh, did ever task meticulously. Ensuring everything was correct before moving on to the next step. They kept checking with me to test on the hot water when they completed, I don’t recall this step ever taking place with my previous installation. Everything is now running well. Thank you Homeone.
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Manoj K S Avatar
Manoj K S
27 Aug 2024
Both Rubel and Singh worked non stop to get my gas heater installed. They kept the work area very clean and also made sure that all taps in the house had hot water once done. They also checked that the stove was working as they had to turn off the gas supply. I was surprised at the availability of the installation slot which was the next day from contacting Homeone. Eng patiently chatted with me on WhatsApp to explain the requirements and what to expect. Definitely one of my better experiences engaging a gas and plumber online!
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Yenny V Avatar
Yenny V
27 Aug 2024
Installed two gas water heater from HomeOne. Both installers Rubel and Singh came promptly on time at the date of the installation and did an excellent job.
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Victor Theman Avatar
Victor Theman
27 Aug 2024
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Sharif is a very experienced installer, gave practical advice and did a great job. He worked all the till 9pm which I’m sure it’s overtime but still maintained a positive attitude. Thanks Homeone!
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Boon Chong Avatar
Boon Chong
27 Aug 2024
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Professional service from Homeone. I was looking for an urgent replacement of my gas water heater and enquired from some companies. Mr Eng responded almost immediately and gave me good advice. Younus and Hedayth came the following day to complete the job. Job was well done with good service and workmanship. All areas were even cleaned up. Though not the cheapest in the market, it was value for money.
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CM Ong Avatar
CM Ong
27 Jul 2024
I was completely impressed with your organisation’s professionalism and customer service. Your technician is not only friendly but also highly skilled. Good work starts from sales to the end. Keep it up ! Thanks 🙏
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ss dk Avatar
ss dk
27 Jul 2024
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There is a reason this company has gleaming track record and more than 1k five star reviews on Google! I watched the Talking Point episode on water heater, and decided to reach out to Homeone for help when both my instant water heaters became faulty. I sent in a WhatsApp message to outline my problems, and Mr. Eng replied almost immediately to arrange for a site assessment. Two days later, Mr. Saravanan and Mr. Baskar came over to our place and gave us a thorough assessment and clear advise on the action plan. They took photo and video of the situation and reported everything back to HQ. Thereafter, Mr. Eng followed up with the proposed solution and pricing. It is noteworthy that the whole sales process was smooth, fast, and clear, without any hard selling and up selling. The team proposed the most appropriate solution based on our situation. After discussing a suitable date, their team lead Mr. Miah Rubel dropped by our place and replaced our two electric instant heaters with a water tank, helped repair a faulty gang switch in the wall, and also rectified a plumbing issue with our water tap. He worked alone from about 3:30 pm to 7:30 pm to get everything done. After installation, he even went the extra mile to help wash our bathroom floor to clean up the dirt, and also tested everything to make sure they are all in order before calling it a day. Mr. Miah’s professionalism and dedication ought to be commended! The whole process was hassle free, quoted price was really reasonable, with non-gimmicky, top notch service. We would give more than 5 stars if Google allowed. Now we know who to go to for our home plumbing and electrical works, and we will readily recommend Homeone to all our friends and family without doubt!
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Kennard Xu Avatar
Kennard Xu
27 Jun 2024
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Firstly, Ms Judy Lee as the sales person is very prompt with her response when I contacted Homeone via WhatsApp. Her clear & detailed explanation gave me the confidence to get the water heater from them. Secondly, Technician Miah arrived early. Spent half the day dismantling my old heater and installing the new one with required & approved rework of the piping, cable, etc. He did a great job and the newly installed drain pipe is neat & clean! He also explained about some of the installation. Very patient & friendly service! Would highly recommend Homeone if you are looking for water heater installation. Truly speedy service as they have stated.
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swong Avatar
swong
27 Jun 2024
Engage Homeone to replace my gas water heater. I was attended by the sales manager Bryan and his team installer Thameem and Tarikul. The installer team was very professional and had done a good job, they came on time and a neat job without messing up the property. Will definitely recommend Homeone to my colleagues and friends.
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maggie thew Avatar
maggie thew
27 May 2024
Appreciate Technician Rubel and Faishal staying late to complete my gas water heater installation as the appointment is delayed. Glad i no need to bath in cold water on the same day my old heater spoil as it was replaced on the same day.
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Derrick Kong Avatar
Derrick Kong
27 Apr 2024
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I had a positive experience with their technicians Faisal and Hasan. Both did a wonderful job with replacing my gas heater. I also appreciated the easy communication with their office from getting the quotation to arranging the appointment.
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Katherine Avatar
Katherine
27 Apr 2024
I am happy that Homeone Gas Heater P/L was recommended to me to replace my gas heater. I found their services prompt and reliable. Their installers, Rubel and Younus, were able to complete the job as scheduled and able to provide answers to my queries.
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Goh Joon Kiow Avatar
Goh Joon Kiow
27 Apr 2024
Hassan and Baksar helped to replace my gas heater. I had challenges with opening my gate and they were very helpful to find ways to access the AC area. They were respectful and professional in the way they installed my new heater
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Gary L Avatar
Gary L
27 Mar 2024
Hasan and Arun did a great job in my gas water heater replacement.
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Reginald “vARCHANGELv” Yeo Avatar
Reginald “vARCHANGELv” Yeo
27 Feb 2024
Muthu and Baskar helped to replaced my gas water heater system and also patched the wallpaper to cover up any gaps due to size and placement of the control panel. Well done!
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Yang KS Avatar
Yang KS
27 Jan 2024
Very efficient and fast service from Homeone. Mr Muthu who helped us to install the new gas water heater is very professional and polite. After installation he went around to check very single tap to ensure that there is hot water. Thank you!
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Alvin Tang Avatar
Alvin Tang
27 Dec 2023
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Muthue and Sharif Gas heater working good!!!!!
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주성은 Avatar
주성은
27 Dec 2023
GAS HEATER REPLACEMENT Response was fast and advice by Mr Eng and Mr Peck who answered to my inquiries. Thank you Mr Thameem for ensuring the new water heater is installed properly and working well before he left. He even helped to clean and clear the old water heater for me. Strongly recommend their service. Thank you Homeone Euro Team!
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REBECCA LEE Avatar
REBECCA LEE
27 Sep 2023
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We were in need to replace the spoiled gas heater, we saw their company’s website and decided to pop by their office for a fast resolution. Bryan laid out options with both pros and cons for us to explore, and he will very clear and upfront with all costs and works involved. All this made our decision easier, we locked in our decision and will able to arrange for next day installation. We were also impressed with the replacement work too! Thameem carried out the work skillfully including removal of the old heater and cleaning up area after the works were completed. Overall very satisfied with their service, Thank You HomeOne Team for your great work and fast response!
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Rain Zhuo Avatar
Rain Zhuo
27 Sep 2023
Hedayet and Miah did a great job fixing my water heater. They even helped me clean up the dust from drilling and plaster the plug back after everything 💯
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Pearly Wyk Avatar
Pearly Wyk
27 Sep 2023
Good service by Mr Muthu! He replaced the broken pipe and old heater skillfully. Strongly recommend them if you want to replace your old heater:) Thank you!
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Benjamin Soh Avatar
Benjamin Soh
27 Sep 2023
We replaced our gas operated water heater system with Homeone Condo Heater Pte Ltd and were served by a very professional and efficient team comprising Bryan Loo, the sales person, and an installation & certification crew comprising Rubel, Puru & Hedayet. I will not hesitate to recommend this company to my friends.
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Poh Kian Chua Avatar
Poh Kian Chua
27 Sep 2023
Muthu did a great job, cleaned up after the work was done and arrived ahead of scheduled time. Replaced heater with precision and quality products used. Will highly recommend him!!
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Benedict Joseph Avatar
Benedict Joseph
27 Sep 2023